The Hotel Chester, Chester ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

19 Newgate Street, Chester, United Kingdom, CH1 1DE

The Hotel Chester is a 5-star hotel featuring city views and a sophisticated design. Amenities include a 24-hour front desk, a concierge service, and complimentary WiFi. Pet-friendly accommodations are available for small breeds.

Rooms & Amenities

Every room at The Hotel Chester has a wardrobe, flat-screen TV, minibar, and a private bathroom. All units are sound-insulated and include free WiFi. Guests can enjoy complimentary linens and towels in each room.

Services & Facilities

The Hotel Chester offers dry cleaning and laundry services. For added comfort, guests can relax by the fireplace in the lobby. Safety features include carbon monoxide detectors, fire extinguishers, and a security system.

Nearby Attractions & Dining

Popular points of interest near The Hotel Chester include Chester Cathedral, Chester Rows, and Chester Racecourse, all within 1 miles. Local dining options such as The Church Bar & Restaurant and Picanha by Fazenda are available within a short distance.

Transportation

The Hotel Chester is located 3.5 miles from Liverpool John Lennon Airport. Transportation options include Pepper Street and Park & Ride bus stops within a 3-minute walk, providing convenient access to the area.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Elegance One Bedroom Apartment

Max:

2 persons

42 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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The Tree House Two Bedroom Apartment

Max:

4 persons

58 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Secret Garden One Bedroom Apartment

Max:

2 persons

40 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Chester500 m

Airports

Chester Hawarden (CEG) 11.2 km

Liverpool John Lennon (LPL) 40.6 km

Train

Chester Train Station 1.1 km

Bus

Bus stop300 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Lovely Decor!

“The apartment had beautifully designed decor that made our stay feel extra special and cozy.” view full review

Comfy Beds!

“I loved the main bed's comfort; it provided the perfect night's sleep after a long day out.” view full review

Spacious Room!

“The room was incredibly spacious, giving us plenty of room to relax and enjoy our stay.” view full review

Well-Stocked Mini Bar!

“It was a nice surprise to find the fridge had milk and the mini bar was well-stocked, perfect for a late-night snack.” view full review

General

No smoking on site
Free Wi-Fi in public areas
No parking
24-hour reception
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers
Key access

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Pet amenities available
Housekeeping
Tours/Ticket assistance
Welcome drink

Business

Fax/Photocopying

Children

Cots

Spa & Leisure

Jacuzzi

Room features

Air conditioning
Heating
Mini-bar
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV

Room decor

Carpeted floor

Location

19 Newgate Street, Chester, United Kingdom, CH1 1DE

Map view

19 Newgate Street, Chester, United Kingdom, CH1 1DE

City landmarks

City Walls

Walls of Chester

1.0 km

Grosvenor Street

Chester Castle

700 m

Church

Chester Cathedral

1.1 km

Watergate Square

Chester Racecourse

1.7 km

Museum

The Grosvenor Museum

980 m

Museum

Cheshire Military Museum

630 m

Museum

Dewa Roman Experience

730 m

St Michaels Church Bridge Street

Chester Golf Club

850 m

Chester Rows

830 m

45 Eastgate Street

Eastgate Clock

1.0 km

Park

Grosvenor Park

890 m

Roman Amphitheatre

Chester Roman Amphitheatre

640 m

Chester City Walls Road Water Tower Gardens

Sick to Death

1.6 km

Church

St Paul's Church

13.9 km

Nearby

Church

Church of St Peter

210 m

30 Watergate Street

Booth Mansion

290 m

Church

St John the Baptist's Church

210 m

1 Greenway Street

Statue of Minerva

540 m

27 Grosvenor Street The Grosvenor Museum

Chester History & Heritage

170 m

Church

Wesley Church Centre

130 m

8 The Groves

River Dee

380 m

40 Watergate Street

The Antiques Shop

310 m

Garden

Chester Roman Gardens

110 m

Gallery

The Watergate Street Gallery

350 m

Chester Market Hall 6 Princess Street Chester Market Hall

Chester in Lego

420 m

Shopping Area

Grosvenor Shopping Centre

70 m

Garden

Chester Cathedral Falconry and Nature Gardens

230 m

Bridge

Suspension Bridge

350 m

60 Watergate Street

Watergate Street Independent Quarter

350 m

Bridge

Old Dee Bridge

390 m

Restaurants

Piccolino

70 m

Pepper Street 33 Pepper Row

Picanha by Fazenda

30 m

27 Newgate Street

Opera Grill

70 m

3 Pepper street

All Bar One

40 m

32-36 Newgate Street

Panda Mami

30 m

25 Newgate Street

Hickory's Smokehouse Chester

360 m

The Groves Souters Lane

Corner Store

160 m

7 Paddock Row Grosvenor Shopping Centre

La Fattoria

530 m

25 Lower Bridge Street

Mad Hatters Tearoom & Bakery

820 m

49 Bridge Street Row East

Reviews and Ratings

Feedback from previous guests about their experience.

80%

liked the hotel and would stay again

central location

friendly service

dining improvement

basic kitchen facilities

8.0/10

Great

Rooms

8.6

Location

7.8

Service

9.0

Dining

7.0

John

United Kingdom, April 2024

9.0/10

The hotel is perfectly located in the heart of everything, with gorgeous rooms that are super comfortable and equipped with a small kitchen. The service was extremely warm and friendly, and the staff was helpful and lovely. The dining experience was a lovely touch, setting us up for each day, but it leaves room for improvement. Overall, a stunning place with great amenities.

Rooms

9.0

The rooms are divine and super comfy, equipped with a small kitchen including essentials.

Service

9.0

The service was exceptional, with extremely helpful and friendly staff.

Location

10.0

The location is perfect in the heart of everything, ideal for visiting the city.

Dining

8.0

The dining experience was a lovely touch, setting us up for each day.

Facilities

9.0

Great amenities available, adding a lot of value to the stay.

central location

dining improvement

United Kingdom, April 2024

7.4/10

The hotel had nicely decorated and equipped rooms but was a little too hot for my liking. The service was fantastic, with friendly and helpful staff. The location was convenient, with easy access to nearby amenities. The dining experience left much to be desired. Overall, it was a comfortable stay with a few minor drawbacks.

Rooms

8.0

The rooms were decorated and equipped to a high standard, although a bit smaller than shown in the pictures and a little too hot for me personally.

Service

9.0

The staff were fantastic, very friendly and welcoming, making my stay enjoyable and relaxing.

Location

7.0

The hotel is conveniently located with a two-minute walk to everything you need, but it's in an alleyway near a large car park entry ramp.

Dining

6.0

The dining experience was average with all the essentials but leaves much to be desired.

Facilities

7.0

The hotel offers basic facilities suitable for a comfortable stay, but nothing extraordinary was provided.

decorated rooms

too hot

Stephen

United Kingdom, January 2024

8.2/10

Celebrating our anniversary, we were delighted with the nice, big room equipped with a huge, amazingly comfortable bed and a big smart TV. Despite the heating being turned off, it was very warm, saving us from the heatwave. The service was impeccable, with amazingly friendly and welcoming staff providing all the needed info for our trip. The location was perfectly convenient, spacious enough for two couples, and very close to bars and restaurants. The dining was a bit lacking, leaving room for improvement, and the facilities were overall great.

Rooms

9.0

The room was a nice big space with a huge, amazingly comfortable bed and a big smart TV.

Service

9.0

The service was amazing and the staff were exceptionally friendly and welcoming.

Location

8.0

The location was excellent and so easy to get to, very close to bars and restaurants.

Dining

7.0

The dining left a lot to be desired, with room for improvement.

Facilities

8.0

The facilities were satisfactory, overall good but with potential for enhancement.

Warm room despite heating turned off

Dining leaves room for improvement

Rachel

United Kingdom, July 2023

7.6/10

Staying in a room with a double jacuzzi bath made my son feel like royalty, but the opaque glass doors hindered privacy and limited our ability to enjoy natural light. The noise near the bed was a minor inconvenience.

Rooms

8.0

The room with a double jacuzzi bath was a luxurious treat for my son, though the opaque glass doors affected privacy. The noise by the bed was a downside.

Service

9.0

The staff, especially Robert, were incredibly helpful and welcoming. Their superb service made our stay a dream.

Location

7.0

The hotel is perfectly located near many restaurants, but the noise from the night club across the street was disruptive at night. However, the proximity to the city center and ease of parking were great.

Dining

6.0

The morning dining left something to be desired, but the welcome drink was a thoughtful gesture that helped kickstart our days.

Facilities

8.0

The facilities were well-maintained and offered a pleasant experience throughout our stay.

Charles

United Kingdom, May 2023

8.0/10

Celebrated my husband's 60th birthday with a free room upgrade, rose petals on the bed, and a double jacuzzi bath, making my son feel like royalty. The room was spacious with a kitchenette and a cozy dining area. Despite the warmth of the room, it was a fabulous experience.

Rooms

9.0

The room was spacious and well-equipped with a kitchenette and a table for two. The free upgrade and special touches for the birthday celebration made the stay memorable.

Service

9.0

The staff was incredibly welcoming and friendly, making us feel special for the birthday occasion. Their friendliness and helpfulness were exceptional.

Location

7.0

The location was excellent, perfect for a night on the town with lots of nearby restaurants and shops to explore. However, it was quite noisy due to the proximity to a nightclub.

Dining

8.0

The dining experience was good with thoughtful touches like a welcome drink and breakfast left in the apartment. The bar onsite was a nice addition.

Facilities

7.0

The facilities were satisfactory, offering pet amenities, tours/ticket assistance, and a bar for guests' convenience.