The Hotel Chester, Chester ➤ Reviews, Rooms & Prices 2025

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About the Hotel

19 Newgate Street, Chester, United Kingdom, CH1 1DE

The Hotel Chester is a distinctive 5-star accommodation situated in Chester, UK, known for its blend of luxury and historical charm. It offers 12 well-appointed rooms equipped with modern amenities, catering to both leisure and business travelers. The hotel's strategic location near popular attractions enhances the overall experience for visitors.

Location

The Hotel Chester is located just 1 miles from Chester city center, making it accessible to local attractions like Chester Racecourse and the iconic River Dee. Liverpool John Lennon Airport sits approximately 3.5 miles away, providing convenient travel options for guests. Nearby parks like Caldy Valley Nature Park contribute to the area's scenic beauty.

Rooms

Each of the 12 rooms at The Hotel Chester features sound-insulated walls, free WiFi, and robust safety features including smoke detectors and a security system. Rooms include a wardrobe, a flat-screen TV, a minibar, and a private bathroom stocked with premium toiletries. All accommodations also come equipped with a kettle for added convenience.

Eat & Drink

The Hotel Chester provides a range of dining options through its well-equipped kitchenettes available in select apartments. Guests can enjoy a variety of beverages stored in the minibars and indulge in room service as needed. The area surrounding the hotel features numerous restaurants, adding to the culinary experience.

Leisure & Business

Guests can take advantage of amenities such as dry cleaning services, a 24-hour front desk, and a concierge service to assist with travel plans. The hotel also offers facilities for business needs, ensuring a comfortable environment for meetings or work trips. Common areas feature a cozy fireplace, adding a welcoming touch to the atmosphere.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

One-Bedroom Apartment

Max:

2 persons

40 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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One-Bedroom Apartment

Max:

2 persons

36 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Two-Bedroom Apartment

Max:

4 persons

36 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Chester1700 ft

Airports

Chester Hawarden (CEG) 7.0 mi

Liverpool John Lennon (LPL) 25.2 mi

Train

Chester Train Station3700 ft

Bus

Bus stop1000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfortable Beds!

“The beds in the room were incredibly comfortable, allowing for a perfect night's sleep after a day of exploration.” view full review

Amazing Bathtub

“The bathroom featured a luxurious tub that provided the perfect relaxation after a busy day; it was a highlight of my stay!” view full review

Well-Stocked Minibar

“The minibar was very reasonably priced and had a great selection of snacks and drinks, making it easy to unwind in the room.” view full review

Stylish Decor!

“The tasteful design of the room was impressive, adding a delightful aesthetic to my stay that enhanced the overall experience.” view full review

General

No smoking on site
Free Wi-Fi in public areas
No parking
24-hour reception
Express check-in/ -out
Pets allowed
24-hour security
Baggage storage
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Bowling
Squash

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Pet amenities available
Housekeeping
Tours/Ticket assistance
Welcome drink

Business

Fax/Photocopying

Children

Cribs

Spa & Leisure

Jacuzzi

Room features

Air conditioning
Heating
Mini-bar
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV

Room decor

Carpeted floor

Location

19 Newgate Street, Chester, United Kingdom, CH1 1DE

Map view

19 Newgate Street, Chester, United Kingdom, CH1 1DE

City landmarks

City Walls

Walls of Chester

3400 ft

Grosvenor Street

Chester Castle

2300 ft

Church

Chester Cathedral

3600 ft

Watergate Square

Chester Racecourse

1.0 mi

Museums

The Grosvenor Museum

3300 ft

Museums

Cheshire Military Museum

2100 ft

Museums

Dewa Roman Experience

2400 ft

St Michaels Church Bridge Street

Chester Golf Club

2800 ft

Chester Rows

2800 ft

45 Eastgate Street

Eastgate Clock

3400 ft

Parks

Grosvenor Park

3000 ft

Roman Amphitheatre

Chester Roman Amphitheatre

2100 ft

Chester City Walls Road Water Tower Gardens

Sick to Death

1.0 mi

Church

St Paul's Church

8.7 mi

Nearby

Church

Church of St Peter

700 ft

30 Watergate Street

Booth Mansion

1000 ft

Church

St John the Baptist's Church

700 ft

1 Greenway Street

Statue of Minerva

1800 ft

27 Grosvenor Street The Grosvenor Museum

Chester History & Heritage

600 ft

Church

Wesley Church Centre

500 ft

8 The Groves

River Dee

1300 ft

40 Watergate Street

The Antiques Shop

1100 ft

Garden

Chester Roman Gardens

400 ft

Gallery

The Watergate Street Gallery

1200 ft

Chester Market Hall 6 Princess Street Chester Market Hall

Chester in Lego

1400 ft

Shopping Area

Grosvenor Shopping Centre

300 ft

Garden

Chester Cathedral Falconry and Nature Gardens

800 ft

Bridges

Suspension Bridge

1200 ft

60 Watergate Street

Watergate Street Independent Quarter

1200 ft

Bridges

Old Dee Bridge

1300 ft

Restaurants

Piccolino

300 ft

Pepper Street 33 Pepper Row

Picanha by Fazenda

100 ft

27 Newgate Street

Opera Grill

300 ft

3 Pepper street

All Bar One

200 ft

32-36 Newgate Street

Panda Mami

100 ft

25 Newgate Street

Hickory's Smokehouse Chester

1200 ft

The Groves Souters Lane

Corner Store

600 ft

7 Paddock Row Grosvenor Shopping Centre

La Fattoria

1800 ft

25 Lower Bridge Street

Mad Hatters Tearoom & Bakery

2700 ft

49 Bridge Street Row East

Reviews and Ratings

Feedback from previous guests about their experience.

82%

liked the hotel and would stay again

central location

friendly service

dining improvement

basic kitchen facilities

8.2/10

Great

Rooms

8.6

Location

7.8

Service

9.0

Dining

7.0

John

United Kingdom, April 2024

9.0/10

The hotel is perfectly located in the heart of everything, with gorgeous rooms that are super comfortable and equipped with a small kitchen. The service was extremely warm and friendly, and the staff was helpful and lovely. The dining experience was a lovely touch, setting us up for each day, but it leaves room for improvement. Overall, a stunning place with great amenities.

Rooms

9.0

The rooms are divine and super comfy, equipped with a small kitchen including essentials.

Service

9.0

The service was exceptional, with extremely helpful and friendly staff.

Location

10.0

The location is perfect in the heart of everything, ideal for visiting the city.

Dining

8.0

The dining experience was a lovely touch, setting us up for each day.

Facilities

9.0

Great amenities available, adding a lot of value to the stay.

central location

dining improvement

United Kingdom, April 2024

7.4/10

The hotel had nicely decorated and equipped rooms but was a little too hot for my liking. The service was fantastic, with friendly and helpful staff. The location was convenient, with easy access to nearby amenities. The dining experience left much to be desired. Overall, it was a comfortable stay with a few minor drawbacks.

Rooms

8.0

The rooms were decorated and equipped to a high standard, although a bit smaller than shown in the pictures and a little too hot for me personally.

Service

9.0

The staff were fantastic, very friendly and welcoming, making my stay enjoyable and relaxing.

Location

7.0

The hotel is conveniently located with a two-minute walk to everything you need, but it's in an alleyway near a large car park entry ramp.

Dining

6.0

The dining experience was average with all the essentials but leaves much to be desired.

Facilities

7.0

The hotel offers basic facilities suitable for a comfortable stay, but nothing extraordinary was provided.

decorated rooms

too hot

Stephen

United Kingdom, January 2024

8.2/10

Celebrating our anniversary, we were delighted with the nice, big room equipped with a huge, amazingly comfortable bed and a big smart TV. Despite the heating being turned off, it was very warm, saving us from the heatwave. The service was impeccable, with amazingly friendly and welcoming staff providing all the needed info for our trip. The location was perfectly convenient, spacious enough for two couples, and very close to bars and restaurants. The dining was a bit lacking, leaving room for improvement, and the facilities were overall great.

Rooms

9.0

The room was a nice big space with a huge, amazingly comfortable bed and a big smart TV.

Service

9.0

The service was amazing and the staff were exceptionally friendly and welcoming.

Location

8.0

The location was excellent and so easy to get to, very close to bars and restaurants.

Dining

7.0

The dining left a lot to be desired, with room for improvement.

Facilities

8.0

The facilities were satisfactory, overall good but with potential for enhancement.

Warm room despite heating turned off

Dining leaves room for improvement

Rachel

United Kingdom, July 2023

7.6/10

Staying in a room with a double jacuzzi bath made my son feel like royalty, but the opaque glass doors hindered privacy and limited our ability to enjoy natural light. The noise near the bed was a minor inconvenience.

Rooms

8.0

The room with a double jacuzzi bath was a luxurious treat for my son, though the opaque glass doors affected privacy. The noise by the bed was a downside.

Service

9.0

The staff, especially Robert, were incredibly helpful and welcoming. Their superb service made our stay a dream.

Location

7.0

The hotel is perfectly located near many restaurants, but the noise from the night club across the street was disruptive at night. However, the proximity to the city center and ease of parking were great.

Dining

6.0

The morning dining left something to be desired, but the welcome drink was a thoughtful gesture that helped kickstart our days.

Facilities

8.0

The facilities were well-maintained and offered a pleasant experience throughout our stay.

Charles

United Kingdom, May 2023

8.0/10

Celebrated my husband's 60th birthday with a free room upgrade, rose petals on the bed, and a double jacuzzi bath, making my son feel like royalty. The room was spacious with a kitchenette and a cozy dining area. Despite the warmth of the room, it was a fabulous experience.

Rooms

9.0

The room was spacious and well-equipped with a kitchenette and a table for two. The free upgrade and special touches for the birthday celebration made the stay memorable.

Service

9.0

The staff was incredibly welcoming and friendly, making us feel special for the birthday occasion. Their friendliness and helpfulness were exceptional.

Location

7.0

The location was excellent, perfect for a night on the town with lots of nearby restaurants and shops to explore. However, it was quite noisy due to the proximity to a nightclub.

Dining

8.0

The dining experience was good with thoughtful touches like a welcome drink and breakfast left in the apartment. The bar onsite was a nice addition.

Facilities

7.0

The facilities were satisfactory, offering pet amenities, tours/ticket assistance, and a bar for guests' convenience.